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Municipal and Intermunicipal Crisis Management

The "Municipal and Intermunicipal Crisis Management" course aims to enable elected officials and local government managers to anticipate, structure and effectively manage a major crisis situation affecting their area. It draws on the regulatory framework for civil protection and aims to strengthen the capacity of municipalities and intermunicipal bodies to deal with exceptional events (natural disasters, health crises, major incidents, public order disturbances). This course favours an operational approach, based on the organisation of crisis units, decision-making under pressure, coordination of stakeholders and crisis communication.

Course objectives

  • Understand the mechanisms and types of crisis
  • Know the regulatory framework for local and regional crisis management
  • Organise and activate a municipal or intermunicipal crisis unit
  • Lead decision-making in degraded conditions
  • Coordinate internal and external stakeholders
  • Implement appropriate crisis communication
  • Learn lessons from a crisis and improve existing arrangements

Who it is for

Audience

Local elected officials (mayors, deputy mayors, presidents, vice-presidents); Chief executives and deputy chief executives of local authority services (DGS / DGA); Local government managers and heads of department; Safety, prevention and risk management officers; Staff involved in crisis management or business continuity

Prerequisites

No prerequisites.

Format

Face-to-face training, in our training rooms in Jarry or directly on your premises. A combination of theoretical input and practical role plays, using the centre's training equipment. People with disabilities are invited to let us know their adaptation needs when registering.

Lead time

Registration is possible up to 48 hours before a scheduled session, subject to availability. For a session held on your premises, allow around 15 days between your request and delivery.

Course content

  1. Sequence 1 – Crisis management fundamentals
    • Definition and types of local and regional crises
    • Human, organisational and political issues
    • Feedback from real crises (analysis)
  2. Sequence 2 – Regulatory framework and responsibilities
    • Organisation of civil protection
    • Roles and responsibilities of elected officials and managers
    • Interaction between municipality / intermunicipal body / State
  3. Sequence 3 – Crisis anticipation and preparedness
    • Analysis of the major risks in the area
    • Municipal and intermunicipal plans (PCS, PICS, continuity)
    • Preparing and training stakeholders
  4. Sequence 4 – Organisation and operation of the crisis unit
    • Composition and roles of the crisis unit
    • Flow of information and management tools
    • Time management and prioritisation of actions
  5. Sequence 5 – Decision-making and coordination of stakeholders
    • Decision-making under stress and uncertainty
    • Coordination with the emergency services and partners
    • Management of resources and assets
  6. Sequence 6 – Crisis communication
    • Principles of institutional crisis communication
    • Relations with the public, the media and partners
    • Managing rumours and social media
  7. Sequence 7 – Crisis exercise and lessons learned
    • Role play: simulation of a local crisis
    • Running the crisis unit in degraded conditions
    • Debriefing, RETEX (lessons learned) and areas for improvement

Teaching team

The teaching team at the Centre National de Formation et de Prévention (CNFP) is made up of expert trainers and speakers with solid field experience and a thorough command of the regulatory frameworks applicable to their areas of expertise.

CNFP speakers are selected for their technical competence, their ability to pass on operational knowledge and their understanding of the professional realities of the people they train.

The teaching team is committed to an ongoing process of improving practices, monitoring regulations and adapting content in order to ensure the quality, relevance and effectiveness of its training courses.

Monitoring and assessment

Attendance rate, level of achievement of the learning objectives, quality of decisions during simulations, participant satisfaction rate.

Technical and teaching resources

Projected training materials

Reference regulatory documents

Local and regional case studies

Crisis management tools and analysis grids

Simulation and debriefing materials

Certification

Assessment

Attendance sheets signed every half-day

Monitoring of participants' attendance

Assessment of learning during exercises and simulations

Collection of satisfaction feedback

Issue of a certificate of completion

Certification

This course does not lead to a professional certification. A training certificate is issued.

Quality and results

New course: the first indicators specific to this course will be published after the first sessions.

Across the centre, from 30 January to 10 September 2026: 112 satisfaction ratings collected from trainees, with an average score of 9.30/10, of which 92.9% were scores of 8/10 or higher; pass rate in assessments of 97.3% (181 passes out of 186 trainees assessed).

These indicators are updated after each session and are available on request.

Accessibility

CNFP considers every request for adaptation in order to facilitate access to training for people with disabilities. A preliminary discussion makes it possible to assess needs and, where possible, consider adapted arrangements.

Our disability lead reviews every request for adjustments: handicap@cnfp.fr

Interested in this course?

Session at your premises, dates to suit you, group size adapted.

Request a sessionContact us